Frequently Asked Questions
We offer free shipping on all the orders.
We ship orders from Monday to Friday, excluding holidays. Typically, most orders are shipped within 1 to 3 days.
We currently ship only within the United States. We hope to expand our shipping options internationally in the future. Stay tuned for updates!
Kindly allow 1 to 3 business days for order processing. Standard delivery within the United States usually takes 7 to 10 business days and international shipping ranges from 7 to 12 business days.
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your package in real-time.
Kindly review our Shipping Policy by clicking on the following link Shipping Policy
We sometimes use Amazon or Walmart’s FBA (Fulfilled by Amazon/Walmart) services because of their fast and reliable logistics. This helps ensure your order arrives quickly and safely. You may notice their shipping label on your package, but rest assured, the product inside is 100% genuine and shipped from our own verified stock.
If you need to make changes to your order you will need to contact us at support@unieveray.com within 4 hours of placing the order. We can change your delivery details, name, email and phone number.
You must contact us at support@unieveray.com within 4 hours of placing the order. We can't cancel your order once it has already been shipped.
If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@unieveray.com. Alternatively, you can reach out to us using Contact Us form.
We offer a hassle-free return within 30 days of receiving your order. We encourage you to carefully review product details before making your purchase. Please note that return shipping cost will be your responsibility. If a refund is issued, the original shipping cost will be deducted from the total. If you have any questions about our return policy or the return eligibility of a specific item, please don't hesitate to contact us. Kindly review our Return and Refund Policy by clicking on the following link Return and Refunds
To initiate a return, please reach out to us at support@unieveray.com.